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Privacy Policy

Last updated: 13/03/2026

 

Emerdigm respects your privacy and is committed to handling personal information responsibly.

 

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit this website, contact us, sign up for updates, request a briefing or otherwise engage with us online.

 

By using this website, you agree to the practices described in this Privacy Policy.

 

1. Who we are

In this Privacy Policy, “Emerdigm”, “we”, “us”, and “our” refers to Emerdigm.

If you have questions about this Privacy Policy or the way we handle personal information, you can contact us at:

Email: info@emerdigm.com
 

2. What information we collect

We may collect personal information that you choose to provide directly to us, including:

  • your name;

  • email address;

  • phone number;

  • organisation name;

  • job title or professional role;

  • details you include in enquiry forms, briefing requests, booking forms or email correspondence;

  • preferences you provide when signing up to newsletters, updates or events.

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We may also collect limited technical and usage information automatically when you use the website, such as:

  • IP address;

  • browser type and device information;

  • pages viewed and time spent on the site;

  • referring website or source;

  • general location data derived from IP address;

  • website interaction and analytics data.

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3. How we collect information

We collect personal information when you:

  • submit a form through the website;

  • contact us by email or through an enquiry page;

  • request a proposal, briefing or meeting;

  • subscribe to updates, newsletters, or publications through the website footer or other signup forms;

  • interact with our website through cookies, analytics or similar technologies.

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If you subscribe to our newsletter through the website, your signup details may be collected through a form or embedded subscription field linked to Substack so that you can receive Emerdigm Dispatch and related updates.

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4. Why we collect and use personal information

We may use personal information to:

  • respond to enquiries and communicate with you;

  • provide information about our services, briefings, content or events;

  • send newsletters, essays, updates, or related communications you have requested, including through our Substack publication;

  • manage requests, bookings and business relationships;

  • improve the performance, content and usability of the website;

  • understand audience engagement and site usage;

  • maintain records and support internal administration;

  • meet legal, regulatory or risk management obligations.

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5. Cookies, analytics, and consent

This website may use cookies and similar technologies to support site functionality, understand website traffic and improve performance and user experience.

 

We may also use analytics and third-party platform tools made available through Wix or connected services. These tools may place or rely on cookies or similar technologies to measure usage, performance and engagement.

 

If you sign up to our newsletter through this website, your contact details may be transmitted to Substack for subscription and email delivery purposes. Substack may process personal information in accordance with its own privacy and security practices.

 

Where required, this website uses a cookie consent banner to ask visitors for permission before placing non-essential cookies on their device. Essential cookies may still be used where necessary for the website to function properly.

 

You can usually manage cookies through your browser settings. Where a consent banner is shown, you can also manage your preferences there. If you would like us to stop processing your personal information or update your details, please contact us using the details below.

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6. Disclosure of personal information

We do not sell personal information.

We may disclose personal information to trusted third-party service providers where reasonably necessary to operate the website or support our business activities, including providers involved in:

  • website hosting and site infrastructure;

  • analytics and performance monitoring;

  • email communications and newsletter distribution, including Substack;

  • scheduling, forms, CRM, or customer support tools;

  • payment or transaction processing, where relevant;

  • professional, legal, regulatory, or compliance support.

We may also disclose personal information where required or authorised by law.

 

7. Overseas disclosure

Some third-party service providers we use may store or process data outside Australia.

 

Where this occurs, we take reasonable steps to work with reputable providers and manage personal information in a way that is consistent with applicable privacy obligations. However, overseas data handling may be subject to the laws of the relevant jurisdiction.

 

8. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

 

However, no method of internet transmission or electronic storage is completely secure. While we take care, we cannot guarantee absolute security.

 

9. Retention of information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required for legal, administrative, regulatory or record-keeping purposes.

 

10. Your choices

You may choose not to provide certain personal information, but that may limit our ability to respond to enquiries, provide updates or engage with you effectively.

If you no longer wish to receive marketing or update emails from us, you can unsubscribe using the link in the email or contact us directly.

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11. Access, correction, and withdrawal of consent

 

Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, or withdraw consent to certain forms of processing. You may also unsubscribe from newsletter communications at any time using the unsubscribe link in the email.

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12. Third-party websites

This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external sites. You should review their privacy policies separately.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date.

 

Your continued use of the website after changes are published indicates acceptance of the updated Privacy Policy.

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14. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Emerdigm

info@emerdigm.com

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